Dr.S Bala Murugan, Dr.Girish Bharat Velis, Dr.SUMAN DAS, Dr.Tiruvengada Krishnan K
The heart and art of medicine lies in effective doctor-patient communication. It delivers high quality medical care and resultant patient satisfaction.Good communication skills help in calming the emotions of patients and extracting additional informations from them to plan focused work-up and treatment.Addressing the gaps in communication skills could definitely help in decreasing the number of assaults against medical fraternities.’’Patients will never care how much you know,until they know how much you care”.Communication skills involves verbal,non verbal(body language/posture/gesture/facial expression/spatial distance) and paraverbal(tone/pitch/pacing/volume of voice).The various domains of communication skills are applicable in dealing with patients,paramedicals,colleagues,professsors and examiners.Do’s and donots in the art of communication will definitely help in the success of the resident as a whole.
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